How do I get a refund of my fees?

Seller membership fees are non-refundable.

You may be entitled to Premium Listing fee refund if:

  • The buyer has not paid for the item
  • It is more than 21 days and less than 45 days after the close of the transaction
  • You have sent at least 2 invoices to the buyer through the site

Your account will be credited with your Premium Listing Fees within 7 days of notification. The buyer's rating will be marked with a permanent Non-Paying Buyer transaction designation. We strongly encourage you to try and resolve any disputes prior to reporting a buyer as Non-Paying.

If you have paid for a premium listing, and you feel you may be entitled to a refund due to a Non Paying Buyer, please contact us directly.

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