I haven't received an item, or it wasn't as expected. What do I do?

If your item hasn't arrived or it is not what you expected, contact the seller directly. Many issues can be resolved easily by simply talking.

If you haven't received the item, the Seller may provide you with tracking information, issue you a full refund, or offer to provide a replacement if you agree.

If you received the item, but it doesn't match the seller's description, the Seller may offer you a partial refund, ask that you return the item for a full refund, or ask that you return the item in exchange for a replacement item if you agree.

In the rare situation where a Seller doesn't reply to you or follow through on an offer after 10 days, please contact us to notify us of the problem. WARSTUFF will review the case upon your request.

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